Please read the following information for ordering transcripts:
Transcript Request Form
IMPORTANT NOTE – Due to current events with COVID-19, our staff are now working remotely. This means that transcripts are being sent electronically. Most institutions are accepting electronic transcripts, so please provide an email address where your transcript can be sent.
From July 17 to July 27 transcripts will not be processed. Transcript requests received during this time will be processed July 28. Please also note that Redeemer’s Registrar’s Office will be closed Monday, August 3 for the Civic Holiday.
NEW – Unofficial transcripts can now be accessed through Self Service, for every student (past or present); and at no cost to you. Log onto Self Service, click on Academics (grad cap icon), then click on Unofficial Transcript. A PDF of your undergraduate transcript is available. If you have any difficulties logging into Self Service, please contact the Registrar’s Office at 905-648-2139 extension 4281.
Official Transcripts are confidential, official documents released only upon the signed authorisation of the student. Requests may be submitted by completing the above online Transcript Request Form. Phoned-in transcript requests will not be accepted.
You must enter your Redeemer student ID number in order to complete the above online Transcript Request Form. If you do not remember your student ID number, please contact the Registrar’s Office at 905-648-2139 extension 4281 for assistance.
Please ensure that you order your transcript with enough time for Redeemer staff to process, the postal system to deliver, and the receiving institution to clear. Redeemer University cannot assume responsibility for missed deadlines or lost mail. Order your transcripts well in advance and check with the recipient that they have been received.
If your name has changed and you would like this name change reflected on your transcript, please submit a Name Change Form to the Registrar’s Office. You must provide official supporting documentation (such as a Name Change Certificate, current passport, marriage certificate, or driver’s license) before we can process the change. Please call the Registrar’s Office at 905-648-2139 ext. 4281 if you have any questions.
Pricing for transcripts:
- Regular Processing: Transcripts are processed and placed in regular mail within 4 to 5 business days. The fee for each transcript is $5. This also includes the cost to fax a transcript if requested.
- Faxed: Transcripts can be faxed to a person or an institution. Please note that receiving institutions may not accept faxed transcripts. It is your responsibility to check whether a fax is acceptable.
- Xpresspost: Transcripts can be mailed Xpresspost if the regular mail is not desirable. The cost for a Canadian address is $20, for American address is $30 and for an international mailing addresses is $50.
Transcript fees must be paid before a transcript will be released. Transcripts will not be issued if you have an outstanding balance with the Business Office or Library.
- Birth date information (DD/MM only) appears on the transcript.
- Transcripts issued directly to the student are stamped ‘Issued to Student’ and may be considered unofficial by the receiving institution.
- Current or future course registration does not appear on a transcript unless specifically requested.
- Transcripts from high school, colleges, or other universities that have been submitted to Redeemer University for our files will not be copied for students.
- Courses from other institutions transferred for inclusion in your academic record at Redeemer will be noted; however, it is your responsibility to determine whether the receiving institution requires further documentation.
- Each transcript is placed in a sealed envelope, and the envelope flap bears a Redeemer University label and signature from the Registrar’s Office.
- Transcripts cannot have the institution address on the sealed envelope if they are ‘Issued to Student.’