Should you have additional questions, you can connect with us through the following email: info@redeemer.ca

Admissions

Will there still be campus visits/information sessions?
While in person visits are currently postponed, there are several ways that you can get a better feel for our campus.
  1. Join us for a live webinar hosted by one of our admissions counsellors
  2. Follow us on instagram to see our regular updates and check our stories to see glimpses of our campus.
Send us a quick email at admissions@redeemer.ca and we will reach out to you to answer any of your specific questions.
Are you still accepting applications?
Yes. You can apply online.
Will you still be making offers of admission?
Yes. The admissions office continues to be fully operational, applications are still being processed and Redeemer continues to make offers of admission.
I am unable to get transcripts or test results. Can I still complete my application?
Yes. Redeemer works with each student to assess their specific situation. If you are unable to get the official transcripts or test results that are typically required, Redeemer will work with you to find a solution. This might mean that you are asked to provide unofficial transcripts while you wait for your official transcripts to arrive.
What will classes look like?
Redeemer is planning for dual-delivery. Through dual-delivery, students will have the option to choose either remote or in-person delivery this fall. The mode chosen will apply for all of their courses. Students will be able to attend classes while following public health guidelines, or participate in those same classes remotely. The full course list including delivery mode for winter 2021 is now available. A select number of classes are not available remotely due to the nature of those courses.
I have a question that isn’t answered here.
If your question is not answered here, contact us at: Email: admissions@redeemer.ca or campusvisit@redeemer.ca Phone: 905-648-2139 x4280
My academic situation has changed because of COVID-19. Can I still attend Redeemer?
Redeemer is committed to assessing each applicant’s situation individually. If due to COVID-19, you no longer meet admissions criteria, Redeemer will work directly with you to find a solution. 

Academics

What will classes look like?
Redeemer is planning for dual-delivery. Through dual-delivery, students will have the option to choose either remote or in-person delivery this fall. The mode chosen will apply for all of their courses. Students will be able to attend classes while following public health guidelines, or participate in those same classes remotely. The full course list including delivery mode for winter 2021 is now available. A select number of classes are not available remotely due to the nature of those courses.
Will I still be able to receive assistance from Learning Services?
Learning Service is ready to support you with the transition to online learning. You can book an appointment online with Nancy Hartholt (Director of Learning Services) at http://nancyhartholt.youcanbook.me or with Colleen DeKlerk (Learning Strategist) at http://colleendeklerk.youcanbook.me. You can also book tutoring services online via the tutoring page on DASH. These will be virtual tutoring sessions over video chat. The tutor will be in contact with you to set up the video chat after you’ve made an appointment. If you do not hear from the tutor, please email learningservices@redeemer.ca.   
What courses are only available in person for winter 2021?
A list of courses can be found here, and each one indicates whether it is available in person only, or in person and remote.
When will decisions for the 2021-22 academic year be made?
Redeemer has decided to offer dual delivery for the 2021-22 academic year. Further considerations around health guidelines such as mask-wearing and physical distancing will be determined based on public health and government guidelines closer to the start of the academic year.
Will all components of a remote course, including labs, be offered remotely or will I need to come to campus to attend the lab?
If a course is listed as being possible for remote-synchronous delivery, then the lab portion of the course will also be set up for remote learners. (Courses with labs that cannot be set up this way are on the "in-person-only" course list.) The labs for remote learners may not be exactly the same as for in-person students but the most important learning elements of the labs will be covered by all students, whether in-person or remote. Remote students will be contacted by the course instructors closer to the start of the term for more details on the labs.

Bachelor of Education students

What will the Fall look like for an incoming (Year 1) B.Ed. student?
Your first semester of courses will include EDU 301 - Development and Learning; EDU 303 - Social Foundations for Teaching; EDU 414 - Curriculum Foundations; EDU 332/333 - Teaching the Arts: Drama, Music, Visual Arts; and one elective. One adjustment has been made to the course EDU-303 which involves 20 days of practicum. These practicum days are typically held on Tuesday and Thursday mornings from September to December in local public and Catholic schools. At this point we are unsure in our local partner schools’ ability to host teacher candidates first thing in September. As such, we are pushing back this placement until later in the Fall and into January and February. To make room for this change, we are moving a second semester course, EDU 331 - Digital Technology for Learning, into the first semester as we believe new teachers will need these digital skills to practice and teach effectively early on in their future practicum placements.
What will practicum placements look like for incoming (Year 1) students?
The program of teacher education at Redeemer University is designed to include 110 days of practicum experience. This includes 20 days in semester one and six week placements (30 days) in each of the following three semesters. Generally speaking, we expect that in practicum placement, you will contribute to and learn from the teaching that is occurring in the context in which you are placed. We do not yet know what teaching in elementary and secondary schools will look like in the Fall so we cannot state with certainty what practicum will look like. We are preparing for practicum that includes face-to-face, remote and even hybrid delivery. We will continue to explore a variety of possibilities in this regard.
What will the Fall look like for a returning (Year 2) B.Ed. student?
Your fall semester will go ahead as scheduled within the context of Redeemer’s framework for re-opening campus. We plan for you to have six weeks of courses, followed by six weeks of practicum placements.
What will practicum placements look like for returning (Year 2) students?
The program of teacher education at Redeemer University is planned to include 110 days of practicum experience. Certification requires 80 days practicum minimum (O. Reg. 347/02, ss. 9. (1) 8) . At this point, you are on track for 90 days practicum. Generally speaking, we expect that in practicum placement, you will contribute to and learn from the teaching that is occurring in the context in which you are placed. We do not yet know what teaching in elementary and secondary schools will look like in the Fall so we cannot state with certainty what practicum will look like. We are preparing for practicum that includes face-to-face, remote and even hybrid delivery. We will continue to explore a variety of possibilities in this regard. We are also in the process of revising certain courses to enable you to refine the learning goals of your spring practicum placements that were shortened due to the COVID-19 lockdown. We will be paying attention to assessment, supervision and digital learning in a number of courses, most significantly EDU 488 - The Professional Learning Seminar.

Act Five students

Will the Act Five program be happening this year?
Yes! Plans are being made for the Act Five program to re-open under Redeemer University's framework. Please refer to the Act Five FAQ page for more detailed information regarding the program and its response.

Financial Aid

I’m worried about having enough money to attend this fall.
We understand that there is a lot of uncertainty about post-secondary studies for this coming fall. Thankfully, both provincial and federal governments are investing significantly to ensure that post-secondary education is affordable for all students. In addition to the CESB, the federal government announced significant changes to Canada Student Loans and Grants. The major components of these changes are as follows:
  • The yearly grant maximum is doubled from $3,000 to $6,000.
  • The weekly loan maximum is raised from $210 to $350 up to a yearly maximum of $11,200.
  • Exemption of required student and spousal contributions. This means more students will qualify for more aid.
Full information can be found on the Government of Canada website. Though aid amounts for the 2020-2021 academic year have yet to be announced, Ontario’s provincial aid program provides up to $6,080 in aid annually, of which up to 90% may be a grant ($5,472). This funding is in addition to the federal aid program.
Am I eligible for the CESB?
Yes, the government’s Canadian Emergency Student Benefit is available to all post-secondary students and high school graduates who are unable to work. This includes both incoming and returning Redeemer students.  The CESB is a monthly benefit created to support students who are unable to find work due to COVID-19. It is a benefit of $1,250 for each four-week period that a student is unable to find work (or $2,000 if you have dependents or a disability).  Applications opened on May 15, 2020 and there are four eligibility periods: 
  • May 10 to June 6
  • June 7 to July 4
  • July 5 to August 1
  • August 2 to August 29
High school graduates: take note that you are only eligible for the periods following your graduation date.  Find all the details, eligibility criteria, and how to apply on the government website: CESB
When can I apply for OSAP?
Due in part to the changes in the federal government student assistance program, the application for the Ontario Student Assistance Program (OSAP) is not yet available. It should become available in the coming weeks. Please check the OSAP website for the latest updates. Redeemer has updated its OSAP fact sheet that provides you with a quick reference guide to understanding the OSAP application process. You can find it here: OSAP fact sheet.

Living on Campus

Will students living on campus be able to visit their families?
Yes, however, Redeemer encourages students to limit the number of visits home as much as possible. Upon their return, students are required to complete a screening and self-monitor for symptoms.
What is the protocol if someone living on campus contracts COVID-19? What is the protocol for their housemates?
When someone on campus contracts COVID-19, Hamilton Public Health will provide direction and assistance in quarantine, testing and contact tracing. Redeemer has reserved several residence units that can be used for quarantine purposes if necessary.
How will family members be able to help their student move into the dorms?
    1. Each student will be permitted two move-in helpers.
    2. Everyone must wear face masks/shields.
    3. Residence Life will be sending a schedule to each resident student with their allotted time slot for moving in. Move-in helpers need to leave campus when their allotted time slot ends.
What are the expectations for students who must attend events with family members off campus (e.g. wedding, funeral)?
Students returning to campus must complete a screening and monitor for symptoms upon return.
How will the cleaning of residence units be handled?
    1. As part of the overall cleaning plan, each "household" will be responsible for the cleaning of their unit and room.
    2. Residence Life staff will be organizing their households for regularly scheduled cleaning duties. 
    3. Campus Services is bringing in a professional cleaner/consultant to train Redeemer staff (including Residence Life staff) on proper cleaning and sanitation procedures. This training will take place in late August/early September.
    4. Cleaning supplies will be provided to each residence household. If a student wants to clean their area more frequently, they will be able to do so, and additional cleaning supplies are available for purchase at the Market.
How will dating or engaged couples be able to see each other?
    1. Students will be able to connect with each other outdoors, in class and at public areas on campus with physical distancing encouraged and PPE required in public areas.
    2. The townhouse or apartment for each “household” will be a designated private area reserved only for the members of that “household.” Students are to respect these safe spaces and refrain from visiting other “households”.

Students Travelling Internationally

Will the 14-day quarantine for students crossing international borders still be expected if the Canadian government lifts the requirement?
Redeemer’s COVID-19 Management Committee will determine requirements for students travelling internationally, if the Federal government changes the quarantine requirements.
For students crossing international borders and quarantining on campus, what will their meal situation look like?
Food arrangements for quarantining students can be made through Student Life by contacting Bethany Davis, Student Engagement Coordinator.

Facilities

Are there any facilities open now?
Redeemer’s campus remains closed to the public. 

General

Can I access counselling services?
Yes, counselling support services are still available to Redeemer students. Counsellors are able to provide support remotely (by phone or Zoom). Contact information to book an appointment: 
  1. Shalem Mental Health Network: Call 1-866-347-0041 or text 289-335-3543.  
  2. Christian Counselling Centre: Go to www.christiancounsellingcentre.ca and click on "book a session.”
Redeemer Chaplain Josiah Bokma is also available for pastoral care appointments via phone or Google Meet. Email Josiah at jbokma405@redeemer.ca to make an appointment.
How can I best protect myself from contracting COVID-19?
Health Canada recommends using proper hand hygiene including washing your hands regularly for at least 20 seconds, wearing a mask in public spaces, following physical distancing measures including keeping two metres apart and staying at home as much as possible. Read more health-related information on COVID-19:
Are masks required outdoors on campus?
No, masks are only required inside the Academic building. However, physical distancing is required outdoors on campus. 
What will happen at Redeemer if there is another government imposed lockdown?
In the event of a government imposed lockdown, Redeemer is fully prepared for all students to study remotely, with approximately 20 per cent of students doing so already. Redeemer is also prepared to have students continue to live in residence, but will follow direction provided by government and public health officials on this matter.

Events

Will I be able to attend the event I planned to attend on campus?
The Redeemer campus is closed, which means all events are currently either cancelled or postponed.
Will there be a graduation ceremony?
Given the uncertainties of travel and the timeline of the COVID-19 crisis, the May 23 Convocation was postponed. Redeemer will celebrate the 2020 graduates in a virtual ceremony on Saturday, December 5, 2020. Those graduating will officially be graduates after the May 2020 Senate meeting. Students who want to check on their graduation status may contact the Registrar’s office.