The mission of Learning Services is to provide a variety of flexible and innovative services and programs that foster academic success and promote the development of independent and active learners.

Academic Success

The increased academic challenge of university requires that students upgrade their study skills and focus their efforts. To help in this process, Learning Services offers students the following assistance:

  • Study Smart Seminars: This series of seminars, held each semester, is designed to help students upgrade their skills in areas such as time management, lecture note-taking, test and exam preparation, and academic writing. Current students can find out which seminars are being offered by visiting Learning Services on Dash.
  • Tutoring: We offer three types of tutors: learning skills tutors, subject tutors, and writing tutors. For more information, see Tutoring.
  • Learning Skills Resources: Explore resources related to different learning skills needed for university study. Our learning skills resources are available to current students through Learning Services on Dash, in the Tutoring Centre, and via Learning Services staff.
  • Learning Strategist: Our learning strategist is available to provide academic coaching to any student. Coaching focuses on goal setting, upgrading learning skills, and choosing strategies that will help students meet their goals.


Learning Services supports students who have missed required term work because of incapacitating distress or illness during the academic year. This is done on a case by case basis.

Disability Services

Students with learning, physical, medical or emotional disabilities can take advantage of accommodations provided by Disability Services to be successful in their studies. These can range from extra time to write tests, note-taking support or use of assistive technologies.

Learning Services Staff

Learning Services Director
Nancy Hartholt, 905-648-2139 ext. 4220

Nancy ensures that services and programs are made available to all students that are geared to the stage of their academic career. In addition, Nancy works with students with disabilities to provide them with the accommodations and support they need.

Learning Strategist
Colleen Deklerk, 905-648-2139 ext. 4489

Colleen coordinates Redeemer’s tutoring program, facilitates Study Smart Seminars, works with students with disabilities and provides academic coaching to students.

Learning Services Coordinator
Selina Nyman, 905-648-2139 ext. 4441

Selina manages the administrative tasks that are necessary to deliver and implement the services that we offer, such as arranging and supervising midterms, tests, and exams as well as organization of our note taking program, tutoring program, accommodation forms, and books in alternate formats.