Education

Ph.D. (2017), Management of Organizational Behaviour and Human Resources
DeGroote School of Business, McMaster University, Hamilton, ON.
Dissertation: Beliefs that Matter: Workplace Religiousness and Spirituality Across Cultures

M.B.A. (2002), Nonprofit Management and Leadership
Schulich School of Business, York University, Toronto, ON.

B.A.Sc. (1991), Civil Engineering
University of Toronto, Toronto, ON.

M.T.S. (2 courses from completion), Christian Foundations
Tyndale University, Toronto, ON.

About

Raymond started as a professional civil engineer, and then with a desire to use his environmental background for the community, he moved into nonprofit work and built recycling social enterprises to employ homeless people in downtown Toronto. Since then he has taken on a variety of nonprofit management roles, including interim executive director at a Parkdale nonprofit, marketing research and environmental leadership in Canada’s largest charity, World Vision Canada, direct marketing for Tyndale University, and the board of directors of Talking Book Library. Raymond enjoys getting to know people of diverse backgrounds and learning how faith and morality are part of work experience. The inner calling for his work comes from a strong commitment to the building of a strong civil society and the advancement of organizations that are society’s lifeblood, especially voluntary organizations and religious communities. He especially enjoys growing through life with his wife Lesley and three children, and engaging in the education of others in his faith community. His pastimes include a variety of “silent sports,” including biking, hiking, skating/hockey, rollerblading, and cross-country skiing.

Raymond’s personal website

Research Interests

  • Candour, truth, trust, and communication in leadership
  • Leader character, ethical virtues, and organizational values
  • Leadership preference and the role of gender, moral foundations, and threat
  • Philosophical and theological perspectives on moral goodness
  • Ethical objectives and unconscious bias in HR assessment and selection
  • Cross-cultural religious and spiritual beliefs in the workplace
  • Religious and psychological aspects of charity and refugee law
  • Faith-work integration, workplace diversity, and religious accommodation
  • Nonprofit management and faith-based organizations
  • Workplace incivility in customer service encounters
  • Social entrepreneurship, sustainable business, and organizational change
  • Qualitative research methods

Research Funding

EFMD 2019 Case Writing Competition (principal author, with Fernando Olivera), Women in Business category, European Foundation for Management Development, “Google LLC: The Diversity Manifesto and Leader Candour,” 2020, €2,000.

Insight Development Grant (principal investigator), Assessing Refugee Claims on Religious Grounds: An Integration of Law, Psychology, and Religion, Social Sciences and Humanities Research Council of Canada, 2019, $60,355 + $9,581.

Best Ph.D. Dissertation Award (first place co-winner), Human Resources Research Institute (Human Resources Professionals Association), “Beliefs that Matter: Workplace Religiousness and Spirituality Across Cultures,” 2018, $4,000.

Ontario Graduate Scholarship, 2014-2015, $10,000.

Most Promising Dissertation Award (third place), meeting of the Academy of Management, Management, Spirituality and Religion interest group, “Religious and Spiritual Beliefs in Organizations,” 2013, $800.

Graduate Scholarship, Canadian Centre for Ethics & Corporate Policy, “The Morally Good Employee: Transforming Organizations through Personnel Selection,” 2013, $5,000.

Recent Publications

Selected Refereed Journal Articles and Book Chapters

[principal author] Chiu, R.B., & Hackett, R.D. (2017). The assessment of individual moral goodness. Business Ethics: A European Review, 26(1), 31-46.

[principal author] Chiu, R.B. (2020). Religion and public benefit: Social scientific perspectives and critiques. In B.W. Bussey (Ed.), The Status of Religion and the Public Benefit in Charity Law. London, UK: Anthem Press.

[principal author] Chiu, R.B., & Olivera, F. (2018). Google LLC: The Diversity Manifesto and leader candour. Ivey No. 9B18C046 (case), 8B18C046 (teaching note). London, ON: Ivey Publishing.

(2019). Simplified Chinese version. Ivey No. 9B18CC046.

(2019). Japanese version. Ivey No. 9B18CJ046.

Conference Contributions

[principal author] Chiu, R.B. (2020, August). Truth, trust, and candour: The role of virtue in leader communication. Paper presented at the online meeting of the Society for Business Ethics.

[principal author] Chiu, R.B., & Olivera, F. (2019, June). Truth in leadership: Communication, trust, and the realization of leader candour. Paper presented at the meeting of the European Academy of Management, Lisbon, Portugal.

[principal author] Chiu, R.B., Sharih, S., Eslaminostratabati, H., & Schat, A.C.H. (2019, May). Fighting for satisfaction: Pathways to customer incivility in service encounters. Paper presented at the meeting of the Administrative Sciences Association of Canada, St. Catharines, ON. (acceptance to conference proceedings declined)

[co-author] Scott, K.A., Mirowska, A., & Chiu, R.B. (2018, October). The Big Man and the Iron Lady: How moral foundations and gender affect preference for tyrannical leadership. Poster presented at the meeting of the International Leadership Association, West Palm Beach, FL.

[principal author] Chiu, R.B., & Olivera, F. (2018, May). The Google Manifesto: Candour in leadership. Case presented at the meeting of the Administrative Sciences Association of Canada, Toronto, ON. (acceptance to proceedings declined)

[principal author] Chiu, R.B. (2017, August). Restoring substantive belief in workplace religiousness and spirituality measurement. Paper presentation at the meeting of the Academy of Management, Management, Spirituality and Religion interest group, Atlanta, GA. (voluntarily withdrawn by the author’s sole discretion for reasons of moral and religious conscience)

[principal author] Chiu, R.B. (2017, July). Appreciating diverse religious and spiritual beliefs in the workplace. Paper presented at the conference on Diversity in Organizations, Communities & Nations, Toronto, ON.

[principal author] Chiu, R.B. (2017, June). Beliefs that matter: Workplace religiousness and spirituality across cultures. Presentation at the Academy of Management Journal Special Research Forum, New Ways of Seeing, London, ON.

[principal author] Chiu, R.B., Mirowska, A., & Hackett, R.D. (2016, August). Meaning and madness of leadership: Threat sensitivity, moral foundations and the Trump phenomenon. Paper presented at the meeting of the Academy of Management, Managerial and Organizational Cognition division, Anaheim, CA.

[principal author] Chiu, R.B. (2016, August). Strengthening methodology in workplace religion and spirituality research. Paper presented at the meeting of the Academy of Management, Management, Spirituality and Religion interest group, Anaheim, CA.

[principal author] Chiu, R.B. (2015, August). Descriptive metaethical theories of individual moral goodness. Poster presented at the meeting of the Society for Business Ethics, Vancouver, BC.

[principal author] Chiu, R.B. (2015, August). Metaethical theory building for individual moral goodness. Paper presented at the meeting of the Academy of Management, Social Issues in Management division, Vancouver, BC.

[co-author] Mirowska, A., Chiu, R.B., & Hackett, R.D. (2015, July). Moral foundations predict implicit leadership prototypes. Paper presented at the meeting of the European Group for Organizational Studies, Athens, Greece.

[principal author] Chiu, R.B. (2014, May). Religion and spirituality in organizations: Exploration of employee beliefs. Paper presented at the meeting of the Administrative Sciences Association of Canada, Huntsville, ON.

[principal author] Chiu, R.B. (2014, May). Advancing ethical objectives in human resource selection: Challenges for leadership and practice. Paper presented at the meeting of the Administrative Sciences Association of Canada, Huntsville, ON.

[principal author] Chiu, R.B., & Hackett, R.D. (2014, March). Opportunities and challenges for achieving ethical objectives in human resource selection. Paper presented at the meeting of the Canadian Business Ethics Research Network, Ph.D. Winter Research Meeting, Toronto, ON.

[principal author] Chiu, R.B. (2013, August). Religious and spiritual beliefs in organizations. Invited thesis summary presented at the meeting of the Academy of Management, Management, Spirituality and Religion interest group doctoral consortium, Orlando, FL.

[principal author] Chiu, R.B., & Schat, A.C.H. (2013, June). Customer hostility during service encounters: A model of antecedents and consequences. Paper presented at the meeting of the Administrative Sciences Association of Canada, Calgary, AB.

[principal author] Chiu, R.B., & Hackett, R.D. (2012, June). Identifying “good” employees: Ethical behaviour in human resources assessment and selection. Paper presented at the meeting of the Administrative Sciences Association of Canada, St. John’s, NL.

Media Appearances

The case for religious diversity. Ivey Business Journal, May/June 2018 issue.

Radical thinking about leadership. Ivey Business Journal, January/February 2018 issue (with F. Olivera).

Religious discrimination is a reason to fight Trump’s travel ban. The Conversation, November 21, 2017. (republished by The National Post, November 22, 2017)

The bully pulpit: Explaining Donald Trump. iPolitics.ca, September 9, 2016 (with A. Mirowska and R.D. Hackett).

What the Goodwill closure means for nonprofit recycling. Research @ DeGroote, January 28, 2016.

Goodwill’s closure of 26 locations. CTV News Canada AM interview, January 19, 2016.

Harper had the polls on his side over the niqab. Why did he fail? iPolitics.ca, November 1, 2015.

Sex-ed: How leaders win and lose on moral values. Research @ DeGroote, October 2, 2015

Will we ever be free from religion at work? Research @ DeGroote, May 13, 2015.

How can we stop the next Rob Ford? By asking the right questions. iPolitics.ca, June 20, 2014.

Will your new hires do the right thing? Research @ DeGroote, April 7, 2014.

Speaking Engagements

Chiu, R.B. (2020, October). Online Teaching Showcase. Invited panellist by the Brock University Centre for Pedagogical Innovation to discuss online student engagement.

Chiu, R.B., & Hackett, R.D. (2016, January). Staffing after Ghomeshi, Ford and Volkswagen: A renewed agenda for selecting ethical employees and leaders. Invited workshop speaker at joint breakfast event of Canadian Centre for Ethics and Corporate Policy, and the Human Resources Professionals Association of Ontario, Toronto Chapter, Toronto, ON.

Chiu, R.B. (2014, January). The challenge of measuring religion and spirituality in the workplace: A belief-based cross-cultural approach. Invited lecture at Hong Kong Baptist University, Hong Kong, China.

Chiu, R.B. (2014, January). The challenge of measuring religion and spirituality in the workplace: A belief-based cross-cultural approach. Invited lecture at the Chinese University of Hong Kong, Hong Kong, China.

Chiu, R.B., & Weidelich, T.M. (2013, September). Energizing your fundraising through marketing research. Workshop speaker at the annual conference of the Canadian Council of Christian Charities, Mississauga, ON.

Chiu, R.B. (2012, November). Exploring social enterprise as a solution for civic challenges in North America. Invited workshop panellist at the annual convention of the Mennonite Economic Development Associates, Niagara Falls, ON.

Chiu, R.B. (2012, November). Entrepreneurial marketing research. Workshop speaker at the annual convention of the Mennonite Economic Development Associates, Niagara Falls, ON.

Chiu, R.B. (2012, June). Let marketing research take you to the next level. Workshop conducted at the annual meeting of the Word Guild writers’ association, Guelph, ON.

Chiu, R.B. (2008). Nonprofit careers. Invited panellist at Schulich School of Business Career Centre networking event, Toronto, ON.

Chiu, R.B. (2007). Nonprofit careers. Invited panellist at Schulich School of Business Nonprofit Management and Leadership networking event, Toronto, ON.

Chiu, R.B. (2002). Introduction to brand management. Invited workshop speaker at Ten Thousand Villages board-staff meeting, New Hamburg, ON.

Professional Memberships and Associations

Academy of Management
Canadian Centre for Ethics and Corporate Policy
Mennonite Economic Development Associates